FAQ

Common questions about eSIMs, payments, delivery, activation, and support. Can't find what you need? Contact us at support@encryptsim.com.

Table of Contents

Getting Started

eSIM Delivery and Activation

Plans and Coverage

Refunds and Support

Using & Managing eSIMs

How to set up, configure, and optimize your encryptSIM eSIM.

Why Does My encryptSIM Show Up as Airalo, Webbing, T-Mobile, or Verizon?

Can I Use the Same eSIM on Multiple Devices?

Staying Connected: How eSIM Data and Validity Periods Work

‍How Will Auto-Renewals Work?

How Many encryptSIMs Can I Install?

How Do I Know Which eSIM Is Using Data?

How Can I Check My Current Data Usage?

What if I don't use my data before the validity period?

How can I top up an eSIM?

Unthrottled Tethering: Private Data for All Your Devices

Can I reinstall an eSIM?

Can I make phone calls or send SMS with my eSIM?

Can I Receive Phone Calls on My Primary Number While Using encryptSIM?

Will Any Apps or Websites Be Restricted While Using encryptSIM?

Will I need to reinstall my encryptSIM?

Can I use 5G with encryptSIM?

Where can I find my encryptSIM's ICCID number?

How to Keep Your Primary Number for Calls & Texts While Using encryptSIM

How to Reduce Data Usage on Your iPhone While Using encryptSIM

Why Isn’t 5G Showing on My iPhone?

How to Rename Your eSIM Label

How to Reduce Data Usage on Android Devices

How to Set a Data Limit on Your Android Device

How to Remove an eSIM from Your iOS Device

Global privacy. Absolute Freedom.

Secure connections to the world's fastest networks, for one flat rate.

One-Time Payment

Global 5G - 200+ Locations

20GB

365 Days

Global 365 eSIM

$99

Instant delivery

Example Usage

210 hrs

Browsing

25 hrs

Streaming

60 hrs

Voice Calls

20 hrs

Video Calls

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