Auto-renewals will provide a hassle-free way to maintain connectivity without manually purchasing top-ups. Here’s how it will function:

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• When enabled, your current eSIM package will renew automatically when your remaining data drops to 10%.

• A new package with the same data amount and validity period will be applied once your data runs out.

• Renewals will continue until you manually turn them off or your payment method fails.

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Checking If Your eSIM Supports Renewals

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Not all encryptSIM packages will include auto-renewals. Once this feature is available, you’ll be able to check if your eSIM supports it by:

1. Going to My eSIMs and selecting the relevant eSIM.

2. Navigating to Package Details.

3. Looking for the option to enable Auto-Renewals.

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If auto-renewals are not supported for your package, you will need to purchase a manual top-up to continue using data.

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How to Enable or Disable Auto-Renewals

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When this feature launches, you will be able to turn on auto-renewals by:

1. Going to My eSIMs and selecting your active package.

2. Scrolling to the Auto-Renewal section.

3. Toggling the setting to ON.

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To turn off auto-renewals, you will simply toggle the setting OFF at any time.

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What If My Validity Period Expires?

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If your validity period expires before you’ve used enough data to trigger a renewal, your package will not renew. Auto-renewals will be turned off automatically in this case.

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Will Auto-Renewals Apply to Voice & Text Packages?

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If your eSIM package includes calls and texts, auto-renewals will only activate if you have used enough data to trigger a renewal. Each renewal will also include the same voice and text allowances.

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How Can I Pay for Renewals?

• A saved credit or debit card will be required for auto-renewals.

• Crypto payments and PayPal will not initially be supported for renewals.

• If your saved card expires, we will notify you to update your payment details.

• If a renewal payment fails, your package will not renew, and you will not be charged.

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We’re excited to bring this feature to encryptSIM users soon. Stay tuned for updates, and if you have any questions, our support team is available 24/7 to help.

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