Troubleshooting Slow Network Speeds

Network speed depends on local coverage, congestion, and carrier prioritization. While encryptSIM connects you to the fastest, most secure networks available, performance can still vary based on these factors.

If you’re experiencing slow speeds, check that your eSIM is correctly set up:

• Ensure your APN settings are configured correctly (if required).

• Temporarily switch your device to 3G and back to refresh the connection.

• Toggle Airplane Mode on and off to reset network connections.

• If your eSIM supports multiple networks, try switching to a different carrier to see if performance improves.

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If issues persist, contact our support team—we’re here to help.

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