Troubleshooting

How to quickly and effectively resolve common encryptSIM issues and errors.

Why Can’t I Find My Installed eSIM on My Device?

Fixing the “This Code Is No Longer Valid” Error

What can I do if my device is network or carrier-locked?

I am experiencing slow network speeds

How Do I Access the Internet Using an encryptSIM eSIM on an iOS Device?

I am experiencing “PDP Authentication Failure”

Troubleshooting: Unable to Scan QR Code for eSIM Installation

I'm experiencing the ‘Unable to Complete Cellular Plan Change’ error message

How to Access the Internet on Samsung Galaxy

Can I use iMessage with my eSIM?

encryptSIM Stuck on ‘Activating’ on iOS? Here’s What to Do

Why Am I Seeing the ‘Cellular Plans From This Carrier Cannot Be Added’ Error?

Troubleshooting: Unable to Delete an eSIM on Samsung Galaxy S22

How do I access the internet using an eSIM on a Google Pixel device?

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