Privacy Policy.

Privacy Policy for encryptSIM, a subsidiary of Toolbase AI

Effective Date: January 1, 2025
Last Updated: February 3, 2025

‍

Information Collection and Use

Introduction

Welcome to encryptSIM, a service provided by Toolbase AI Private Limited, incorporated in Singapore. At encryptSIM, we prioritize your privacy and minimize data collection to the fullest extent possible. Unlike traditional telecom providers, encryptSIM operates with true device-level anonymity—no KYC, no tracking, no logs. This Privacy Policy explains what minimal information we collect, how we use, store, and protect your data, and your rights regarding your personal information. By using encryptSIM services, you agree to the terms of this Privacy Policy.

• ‍

Scope and Applicability

This Privacy Policy applies to all users of encryptSIM’s services, including visitors to our website, customers purchasing or activating encryptSIM eSIMs, and users engaging with encryptSIM’s support team. encryptSIM’s operations comply with Singapore’s Personal Data Protection Act (PDPA) and global privacy laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) where applicable.

‍

Information We Collect

encryptSIM does not collect personal identity details such as name, passport information, or address. We do not track browsing history, app usage, internet traffic, call logs, message content, or real-time location. We only collect the minimal information necessary for service activation.

We collect wallet addresses if paying with cryptocurrency to ensure anonymous transactions. Email addresses are collected only if users choose to receive order confirmations or customer support responses. If using traditional payment methods, basic transaction details are processed through third-party providers. encryptSIM does not store payment details. Device and network data are collected only for eSIM activation. The country of network registration may be required for compliance but does not track real-time location.

‍

How We Use and Process Data

encryptSIM uses only the data necessary to provide eSIM services, process payments securely, prevent fraud and abuse, and respond to customer support inquiries when requested. encryptSIM does not sell or share data, use it for marketing, log internet activity, browsing history, or call records.

‍

Data Retention and Deletion

encryptSIM follows a strict no-storage policy wherever possible. Account information is deleted upon request. Payment records are retained only as required for transactional verification by payment processors. eSIM provisioning data is retained only as required by mobile network partners. Users can request full deletion of their data at any time by contacting support.

‍

How We Protect Your Data

encryptSIM employs industry-leading security practices, including end-to-end encryption for transactions and network activations. encryptSIM operates under a zero-trust model, minimizing data collection to eliminate tracking risks. No centralized storage is used, and encryptSIM does not store user logs or metadata.

‍

Data Sharing and Third-Party Disclosure

encryptSIM does not sell or share personal data with telecom carriers, marketing agencies, data brokers, or advertisers. Data may be shared only under limited circumstances, including regulatory compliance, fraud prevention, and service provisioning with mobile network partners. encryptSIM does not store user logs, so any government data request will be met with no stored records.

‍

Your Privacy Rights

encryptSIM upholds user rights under Singapore’s PDPA, GDPR, and CCPA. Users have the right to access the minimal data encryptSIM retains, request deletion of all associated account data, object to any optional data processing, and exercise privacy rights without discrimination. Users can submit privacy-related requests by contacting encryptSIM support.

‍

International Data Transfers

encryptSIM’s infrastructure is optimized for privacy and follows secure data jurisdiction principles. Servers are hosted in privacy-focused jurisdictions. No unnecessary data transfers occur between regions. encryptSIM ensures that user data remains private and secure regardless of location.

‍

Policy Updates and Changes

encryptSIM may update this Privacy Policy periodically to align with new privacy laws, enhance security practices, and introduce new privacy-first features. Users will be notified of significant changes via the website.

‍

Contact Information

For privacy-related questions or data requests, users can contact support at support@encryptsim.com.

‍