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Some Samsung Galaxy S22 users have reported a known software bug preventing them from deleting an eSIM or causing the SIM manager to fail to load. If you’re experiencing this issue, don’t worry—there are a few workarounds you can try until Samsung releases an official software update.

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Check for Software Updates

Since this is a known bug, Samsung may have released a fix in a recent update.

Go to Settings.

Scroll down and tap Software update.

Tap Download and install.

If an update is available, install it and restart your device.

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Force the SIM Manager to Reload

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Removing and reinserting a physical SIM card can sometimes reset the SIM manager, allowing you to delete the eSIM.

Insert a SIM removal pin into the tray release hole.

Gently pull out the SIM tray.

Ensure that a physical SIM is in the tray.

Reinsert the tray and restart your device.

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Restart Your Device

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A simple reboot can sometimes resolve temporary software glitches.

Press and hold the side key + volume down button simultaneously.

Tap Restart.

Tap Restart again to confirm.

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Reset Network Settings

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This will reset all network configurations, including Wi-Fi, mobile data, and Bluetooth settings.

Go to Settings.

Scroll down and tap General management.

Tap Reset.

Tap Reset network settings.

Tap Reset settings to confirm.

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Still Can’t Delete Your eSIM?

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If none of these solutions work, the issue may require a firmware update from Samsung or assistance from your carrier. We recommend contacting Samsung Support for software-related concerns or your carrier if your device was purchased through a mobile provider and may have restrictions. If you need further assistance, contact encryptSIM support, and we’ll be happy to help.

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